88fz Privacy Policy — How We Handle Your Data

For the purposes of this Privacy Policy, the data controller is the operator of the 88fz online gaming platform, accessible at 88fz.org. 88fz is an internationally licensed online gaming operator. References to "88fz," "we," "us," or "our" throughout this document refer to that operator in its capacity as data controller.

As data controller, 88fz is responsible for determining the purposes and means by which personal data belonging to 88fz users is collected, stored, processed, and in limited circumstances shared. 88fz takes this responsibility seriously and processes all personal data in accordance with the data protection standards required by its international gaming licence and applicable law.

For all data protection queries, requests, and complaints, users may contact 88fz at support@88fz.org. 88fz will acknowledge all data subject requests within 48 hours and provide a full response within the timeframe required by applicable standards, typically 30 calendar days.

88fz collects personal data across several categories, depending on your interaction with the platform. The table below sets out the main categories of data collected and typical examples within each category:

88fz does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where identity documents provided for KYC verification incidentally contain such information. Where this occurs, the information is used solely for verification purposes and is not processed for any other purpose.

88fz collects personal data through the following channels:

• Directly from you: When you complete the 88fz registration form, update your account profile, submit identity verification documents, initiate a deposit or withdrawal, contact our support team via live chat or email, or respond to any survey or promotional communication.
• Automatically through platform technology: When you visit 88fz.org, our servers automatically record technical data including your IP address, device information, browser type, and session activity. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 7.
• From third-party payment providers: When you use JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, or Mastercard to deposit or withdraw funds, we receive transaction confirmation data from those providers. 88fz does not receive your full payment credentials — only the information necessary to process and record the transaction.
• From identity verification services: 88fz uses third-party identity verification providers to confirm the authenticity of documents submitted for KYC. These providers may cross-reference information you provide against government databases or public records.
• From fraud prevention and AML screening services: 88fz may receive data from specialist fraud detection and anti-money-laundering screening services to protect the integrity of the platform and comply with regulatory obligations.

88fz processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our contract with you — including account management, payment processing, game delivery, and customer support. Without this processing, 88fz cannot provide you with the platform services.
• Legal obligation: Processing required to comply with applicable laws and our licensing conditions — including age verification, identity verification, anti-money-laundering checks, responsible gaming obligations, and regulatory reporting.
• Legitimate interests: Processing required for 88fz's legitimate business interests where those interests are not outweighed by your rights — including platform security, fraud prevention, analytics to improve user experience, and direct marketing to existing users about relevant 88fz products and promotions.
• Consent: Where 88fz relies on your consent for a specific processing activity (such as certain marketing communications), you have the right to withdraw that consent at any time by contacting support@88fz.org. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

88fz uses the personal data we collect for the following purposes:

• Creating, maintaining, and managing your 88fz account, including processing your 88fz login and securing your session.
• Verifying your identity and age (21+) in compliance with our licensing obligations — including processing CNIC, passport, or other identity documents you submit.
• Processing deposits and withdrawals in PKR via your chosen payment method, and maintaining accurate financial transaction records.
• Delivering the games and sports betting products available on 88fz, including maintaining your gaming session, recording bet results, and calculating and crediting winnings.
• Administering bonuses, promotions, and loyalty rewards — including checking eligibility, crediting bonus funds, and monitoring wagering requirement completion.
• Providing customer support via live chat and email, including accessing your account history where necessary to resolve a query or complaint.
• Complying with anti-money-laundering (AML) obligations, including screening transactions and, where legally required, reporting to relevant authorities.
• Monitoring gaming activity to detect problem gambling indicators and intervening with responsible gaming tools or support where appropriate.
• Preventing fraud, account takeovers, bonus abuse, and other prohibited conduct as defined in the 88fz Terms and Conditions.
• Sending you account-related communications, including deposit confirmations, withdrawal updates, security alerts, and policy updates.
• Where you have not opted out, sending promotional communications about 88fz bonuses, new game launches, and cricket betting market updates that may be of interest to you as a Pakistani player.
• Analysing aggregated, anonymised usage data to understand how players interact with the 88fz platform and to improve its design and performance.

88fz does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. However, 88fz does share your data with the following categories of third parties where necessary and on a strictly need-to-know basis:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and other payment processors receive the minimum necessary information to process your transactions — typically your name, payment reference, and transaction amount in PKR.
• Identity verification providers: Third-party KYC service providers receive the identity documents you submit in order to verify their authenticity against government records. These providers are contractually bound to use your data solely for verification purposes.
• Game content providers: Certified game studios whose titles are available on 88fz may receive a pseudonymous player identifier and aggregated gaming activity data for the purpose of RNG certification, game performance monitoring, and progressive jackpot tracking. No personally identifiable information is shared with game studios.
• Fraud prevention and AML screening services: Specialist third-party providers engaged to screen transactions and player behaviour against known fraud patterns and AML watchlists.
• Regulatory authorities and licensing bodies: Where required by law or by the conditions of 88fz's gaming licence, 88fz may disclose personal data to its licensing authority, financial intelligence units, or other regulatory bodies. 88fz will notify you of any such disclosure where legally permitted to do so.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by 88fz may access your data where necessary for the purposes of providing professional advice, subject to strict confidentiality obligations.

All third parties with whom 88fz shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared. 88fz remains responsible for ensuring that such third parties comply with these requirements.

88fz uses cookies and similar tracking technologies on the 88fz.org website. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow websites to recognise your device across multiple visits and to remember certain information about your session.

88fz uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your 88fz login session, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences such as language, display settings, and responsible gaming tool configurations so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how users navigate 88fz — which pages are visited most frequently, where sessions typically end, and how features are used. This data helps 88fz improve the platform experience. Analytics data is aggregated and does not identify individual users.
• Performance cookies: Monitor platform speed and error rates to help 88fz's technical team identify and resolve performance issues, particularly important for users on mobile data connections across Pakistan.

You may manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from using core 88fz platform features including logging in and playing games.

88fz retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable law and our licensing obligations. The following general retention periods apply:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming licence retention requirements.
• Transaction and financial data: Retained for a minimum of five (5) years following each transaction, as required by financial recordkeeping regulations.
• Gaming activity data: Retained for the lifetime of your account and for a minimum of three (3) years following account closure, for responsible gaming monitoring and dispute resolution purposes.
• Communications data: Support chat logs and email correspondence are retained for a minimum of two (2) years following the resolution of the relevant query or complaint.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymised and may be retained indefinitely for aggregate analytics purposes.

Where you request erasure of your data, 88fz will delete or anonymise your personal information from active systems as promptly as possible. However, data subject to mandatory legal or regulatory retention obligations will be archived in restricted access storage until the applicable retention period expires.

88fz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 88fz servers.
• Encryption of sensitive data fields at rest, including payment references and identity document data.
• One-way cryptographic hashing of all account passwords. 88fz staff cannot read your password under any circumstances.
• Two-factor authentication (2FA) available on all accounts, strongly recommended for all 88fz users.
• Role-based access controls limiting staff access to personal data strictly to those with a legitimate operational need.
• Regular security assessments and penetration testing of the 88fz platform and infrastructure.
• Incident response procedures to detect, contain, and respond to data breaches promptly, including user notification where required by applicable standards.

Subject to applicable law and our regulatory obligations, you hold the following rights in relation to the personal data 88fz holds about you:

• Right of access: You may request a copy of all personal data 88fz holds about you, along with information about how it is being processed. 88fz will provide this within 30 calendar days of a verified request.
• Right to rectification: If any personal data 88fz holds about you is inaccurate or incomplete, you may request that it be corrected. For straightforward corrections such as a change of contact details, you may update these directly in your account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you may request that 88fz restrict the processing of your data — for example, while a dispute about its accuracy is resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that 88fz provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing, 88fz will stop sending promotional communications immediately.
• Rights relating to automated decision-making: Where 88fz makes decisions about you using solely automated means that have a significant effect on you, you have the right to request human review of that decision.

To exercise any of the above rights, contact 88fz at support@88fz.org with the subject line "Data Subject Request" and a description of your request. 88fz may require identity verification before processing certain requests to ensure your data is not disclosed to an unauthorised third party.

The 88fz platform is strictly for adults aged 21 years and above. 88fz does not knowingly collect or process personal data from individuals under the age of 21. The registration process includes an age declaration and is followed by identity verification before any withdrawal is processed, specifically to enforce this age restriction.

If 88fz becomes aware — through the verification process or any other means — that personal data has been submitted by or on behalf of a person under 21 years of age, that account will be immediately and permanently closed, any winnings will be forfeited, and the personal data associated with that account will be deleted from active systems as promptly as practicable, subject to any applicable legal reporting obligations.

88fz may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. When material changes are made, 88fz will notify registered users by email to the address on file and by displaying a prominent notice on the 88fz website prior to the changes taking effect.

The "Last Reviewed" date at the top of this page reflects the most recent revision. We encourage all users to review this Privacy Policy periodically. Your continued use of the 88fz platform following any update to this Policy constitutes your acknowledgement of the revised terms.

If you have any questions about changes to this Privacy Policy or wish to discuss how they affect you, contact support@88fz.org at any time.

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by 88fz, please contact us through the following channels:

• Email: support@88fz.org
• Live Chat: Available 24/7 through your account after your 88fz login. This is the fastest channel for urgent queries.
• Subject line for data requests: Please use "Data Subject Request" or "Privacy Query" so your message is routed to the correct team.

88fz acknowledges all privacy-related emails within 48 hours and provides a full response within 30 calendar days. Complex requests involving large volumes of data or requiring regulatory consultation may take longer, and you will be kept informed of progress throughout.

For more information about your rights as a player and 88fz's responsible gaming commitments, visit our Responsible Gaming page. For the full set of rules governing your use of the 88fz platform, visit our Terms & Conditions page.